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Historically, there’s something suspect about a story told as a cliffhanger, but there’s something to celebrate about it

Cliffhangers are the point when the audience decides to keep buying—when, as the cinema-studies scholar Scott Higgins puts it, “curiosity is converted into a commercial transaction.” They are sensational, in every sense of the word. Historically, there’s something suspect about a story told in this manner, the way it tugs the customer to the next ledge. Nobody likes needy.

But there is also something to celebrate about the cliffhanger, which makes visible the storyteller’s connection to his audience—like a bridge made out of lightning. Primal and unashamedly manipulative, cliffhangers are the signature gambit of serial storytelling. They expose the intimacy between writer’s room and fan base, auteur and recapper—a relationship that can take seasons to develop, years marked by incidents of betrayal, contentment, and, occasionally, by a kind of ecstasy.

That’s not despite but because cliffhangers are fake-outs. They reveal that a story is artificial, then dare you to keep believing. If you trust the creator, you take that dare, and keep going.

Emily Nussbaum, “Tune in Next Week”, The New Yorker (30 July 2012), 70.

Brainstorming seems like an ideal technique, but it doesn’t work….

Brainstorming was an immediate hit and Osborn became an influential business guru, writing such best-sellers as “Wake Up Your Mind” and “The Gold Mine Between Your Ears.” Brainstorming provided companies with an easy way to structure their group interactions, and it became the most widely used creativity technique in the world. It is still popular in advertising offices and design firms, classrooms and boardrooms. “Your Creative Power” has even inspired academic institutes, such as the International Center for Studies in Creativity, at Buffalo State College, near where Osborn lived. And it has given rise to detailed pedagogical doctrines, such as the Osborn-Parnes Creative Problem Solving Process, which is frequently employed by business consultants. When people want to extract the best ideas from a group, they still obey Osborn’s cardinal rule, censoring criticism and encouraging the most “freewheeling” associations. At the design firm ideo, famous for developing the first Apple mouse, brainstorming is “practically a religion,” according to the company’s general manager. Employees are instructed to “defer judgment” and “go for quantity.”

The underlying assumption of brainstorming is that if people are scared of saying the wrong thing, they’ll end up saying nothing at all. The appeal of this idea is obvious: it’s always nice to be saturated in positive feedback. Typically, participants leave a brainstorming session proud of their contribution. The whiteboard has been filled with free associations. Brainstorming seems like an ideal technique, a feel-good way to boost productivity. But there is a problem with brainstorming. It doesn’t work.

Jonah Lehrer, “Groupthink”, The New Yorker (30 January 2012), 22-23.

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Enjoying cliffhangers done well versus those not done well

When done poorly, the cliffhanger is all about shoddy craftsmanship, the creepy manipulation by a storyteller who has run out of tricks. When done well, however, it can be about much more: surprise, shock, outrage, and pleasure—the sort of thing that might send you dancing off the sofa. The cliffhanger is part of some of the silliest shows on TV; it’s also key to understanding many of the greatest ones. It’s the visceral jolt that’s not so easily detached from television’s most erudite achievements. But, then, that’s the mind-body problem of TV, a conversation that has only just begun.

Emily Nussbaum, “Tune in Next Week”, The New Yorker (30 July 2012), 74.

“Our findings show that debate and criticism do not inhibit ideas but, rather, stimulate them relative to every other condition.”

Nemeth’s studies suggest that the ineffectiveness of brainstorming stems from the very thing that Osborn thought was most important. As Nemeth puts it, “While the instruction ‘Do not criticize’ is often cited as the important instruction in brainstorming, this appears to be a counterproductive strategy. Our findings show that debate and criticism do not inhibit ideas but, rather, stimulate them relative to every other condition.” Osborn thought that imagination is inhibited by the merest hint of criticism, but Nemeth’s work and a number of other studies have demonstrated that it can thrive on conflict.

According to Nemeth, dissent stimulates new ideas because it encourages us to engage more fully with the work of others and to reassess our viewpoints. “There’s this Pollyannaish notion that the most important thing to do when working together is stay positive and get along, to not hurt anyone’s feelings,” she says. “Well, that’s just wrong. Maybe debate is going to be less pleasant, but it will always be more productive. True creativity requires some trade-offs.”

Jonah Lehrer, “Groupthink”, The New Yorker (30 January 2012), 24.

The fatal misconception behind brainstorming…

The fatal misconception behind brainstorming is that there is a particular script we should all follow in group interactions. The lesson of Building 20 is that when the composition of the group is right—enough people with different perspectives running into one another in unpredictable ways—the group dynamic will take care of itself. All these errant discussions add up. In fact, they may even be the most essential part of the creative process. Although such conversations will occasionally be unpleasant—not everyone is always in the mood for small talk or criticism—that doesn’t mean that they can be avoided. The most creative spaces are those which hurl us together. It is the human friction that makes the sparks.

Jonah Lehrer, “Groupthink”, The New Yorker (30 January 2012), 27.

Something creep…

Something creepy happened when mystery became secular, secrecy became a technology, and privacy became a right. The inviolability of the self replaced the inscrutability of God. No wonder people got buggy about it.

Jill Lepore, “The Prism”, The New Yorker (24 June 2013), 35.