“Google researchers…studied the company’s employees to determine what made the best manager…”

Google researchers…studied the company’s employees to determine what made the best manager. They assumed it would be technical expertise. Instead, it was people who made time for one-on-one meetings, helped employees work through problems and took an interest in their lives.

Claire Cain Miller, “The Best Jobs Require Social Skills”, The New York Times (18 October 2015), SR4.