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Excerpted

Excerpts of Interest

Tag: Communication

“Not answering emails today is like refusing to take phone calls in the 1990s or ignoring letters in the 1950s”

5 March 2019 Drew KaplanEMail

Spending hours a day answering emails can stand in the way of getting other things done. One recent study shows that on days when managers face heavy email demands, they make less progress toward their[…]

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“If healthy relationships…are predicated on answerability, it makes sense that a lack of communication would feel like a breach of trust”

16 August 201716 August 2017 Drew KaplanRelationships

It’s no coincidence that ghosting arose as a collective fascination at a time of peak connectivity. When friends and acquaintances are almost always a swipe and a tap within reach, disappearing without a trace cuts[…]

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“…if you really want to explode the possibilities of a mode of communication, you have to make it easier for amateurs to get in”

14 October 20165 October 2016 Drew KaplanInternet

…if you really want to explode the possibilities of a mode of communication, you have to make it easier for amateurs to get in. There are more of them, and they have the time to[…]

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“Revolutions in communication tend to pull the people away from the élites”

29 February 201622 February 2016 Drew KaplanJournalism

Revolutions in communication tend to pull the people away from the élites. (The printing press is the classic example; think of its role in the Reformation. But this happens, to varying degrees, every time the[…]

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“When in power, we need to be more conscious of how direct communication, silence and ambiguity can affect others”

25 September 20159 September 2015 Drew KaplanUncategorized

When in power, we need to be more conscious of how direct communication, silence and ambiguity can affect others. During my brother’s flight, if the pilots had considered the perspective of their passengers, they would[…]

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“It’s hard to have that sort of conversation [about what the other person wants with sex] if there’s no intimacy”

14 November 201414 November 2014 Drew KaplanSex

In theory, when it comes to sex, it might make sense to talk about what the other person wants as it’s happening. But to do so, you might have to be a little bit tender,[…]

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“even in this more egalitarian age, males still find it difficult to express their emotions and needs”

15 August 20149 August 2014 Drew KaplanGender

I’ve also discovered that there may be no skill more important than communication. Being able to articulate an idea, concern or feeling can make life much easier in everything from business to personal relationships. This[…]

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